Level Up

City Studies

Level Up

What is asylum?

Making Policy Public

What is asylum?

Shine a Light on Your Utility Rights

Making Policy Public

Shine a Light on Your Utility Rights

Lunchroom Digest

City Studies

Lunchroom Digest

Get It Back!

Public Access Design

Get It Back!

Tenants' Rights to Repairs

Making Policy Public

Tenants' Rights to Repairs

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights, now in Spanish!

Shine A Light On Your Utility Rights is now available in Spanish!

Shine A Light On Your Utility Rights is a visual guide that illustrates utility consumers’ rights in New York State. Simple text and visuals spell out practical steps you can take to tackle common utility problems, from being behind on your bills to dealing with a shutoff notice. At the center of the guide is a poster that helps people understand how to file complaints and access resources that can help them pay their bills.

Click here to see the guide in Spanish!

The original guide in English is also available here!

Engage to Change

Technical Assistance

Engage to Change

Innocent Until Proven Risky

Making Policy Public

Innocent Until Proven Risky

Is There A Pattern?

Urban Investigations

Is There A Pattern?

We Own It

Making Policy Public

We Own It

It's Not Just Personal

Making Policy Public

It's Not Just Personal

Show Up

Public Access Design

Show Up

Mean Streets

City Studies

Mean Streets

Predatory Equity

Making Policy Public

Predatory Equity