My ID

City Studies

My ID

Mean Streets

City Studies

Mean Streets

TGNC-NYC

Public Access Design

TGNC-NYC

Dick & Rick: A Visual Primer for Social Impact Design

Technical Assistance

Dick & Rick: A Visual Primer for Social Impact Design

Voters Rule

City Studies

Voters Rule

Rent Regulation Rights - San Francisco Edition

Making Policy Public

Rent Regulation Rights - San Francisco Edition

Print Mantenga el hogar de su familia

New York City Housing Authority (NYCHA) provides a vital affordable housing option for low-income families in NYC. But there are a lot of rules NYCHA tenants must follow if they want to stay in their homes. If a family member wants to move in or if the leaseholder passes away or moves out, families have to go through confusing processes to obtain permission from NYCHA to stay in their homes. There are multiple steps, documents, and short deadlines that families have to navigate alone, often for the first time, and without the help of a lawyer. 

CUP collaborated with the Housing Court Answers and designer Boyeon Choi to create Mantenga el hogar de su familia, a Spanish guide that breaks down the steps to get permission for a family member to move in and the process to keep the family home if the head of household passes away or moves out. The booklet shows a series of scenarios, and gives answers to questions tenants might have when interacting with the NYCHA Office, along with the precise deadlines for both processes so tenants know how and when to move forward. 

Puff Puff Passed

Urban Investigations

Puff Puff Passed

Rent Regulation Rights

Making Policy Public

Rent Regulation Rights

Swipe Out

Urban Investigations

Swipe Out

Show Up

Public Access Design

Show Up

Parents' Rights During COVID-19

Technical Assistance

Parents' Rights During COVID-19

What Do Incarcerated Parents Need to Know About ACS?

Technical Assistance

What Do Incarcerated Parents Need to Know About ACS?

Can You See My Screen?

Urban Investigations

Can You See My Screen?

En El Campo De Los Impuestos

Making Policy Public

En El Campo De Los Impuestos